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  1. Parchís Playspace
  2. Problems with purchases and payments
  3. FAQ's about Purchases and Payments

FAQ's about Purchases and Payments

  • A minor made a purchase on my account. What should I do?
  • Can I redeem in-game goods or currency for real money if another player agrees to it?
  • An unauthorized person made a payment on my account. What do I do? (ANDROID)
  • An unauthorized person made a payment on my account. What do I do? (IOS)
  • I get an error when purchasing, what should I do? (ANDROID)
  • I get an error when purchasing, what should I do? (IOS)
  • What is the transaction ID? (ANDROID)
  • What is the transaction ID? (IOS)
  • I have made a purchase, but have not received the Coins. What do I do?
  • I made a purchase, but I no longer want the item. Can I get a refund?
  • Accidental Purchase: Can I get a refund?
  • I requested a refund from Google, Apple or Facebook. Why did Support send me an email about disabling my account?
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